Privacy Policy

Last updated: January 2025

1. Introduction

SkiSplit ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service at skisplit.com.

2. Information We Collect

We collect information you provide directly to us:

  • Account Information: Email address, name, and password when you create an account
  • Profile Information: Skiing ability level, resort preferences, travel dates, and group size preferences
  • Payment Information: Payment details are processed securely by Stripe. We do not store your full card details.
  • Communications: Messages you send to other users through our chat feature

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Match you with other skiers looking for lesson partners
  • Process payments and send related information
  • Send you technical notices, updates, and administrative messages
  • Respond to your comments, questions, and requests

4. Information Sharing

We share your information in the following circumstances:

  • With Other Users: Your profile information (name, ability level, dates, resort) is visible to other users for matching purposes
  • Service Providers: We use Stripe for payment processing and Supabase for data storage
  • Legal Requirements: We may disclose information if required by law

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your account information for as long as your account is active. If you wish to delete your account, please contact us at oli@skisplit.com.

7. Your Rights

Under GDPR and UK data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability

To exercise these rights, contact us at oli@skisplit.com.

8. Cookies

We use essential cookies to keep you logged in and maintain your session. We do not use advertising or tracking cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at oli@skisplit.com.